The Vitals screen is designed to give you an overview of the app's performance and ensure that it is functioning as intended
What is the Vitals screen?
The Vitals screen is a dashboard that provides real-time information about the performance of the app on your device. It shows a range of app health checks, including:
- Backend connection
Your app is working properly 
Your app experienced a crash, please restart the app
- Internet Available
Reliable Wi-Fi Connection- No Wi-Fi Connection is available
- Chat GPT: Gives you real-time responses on your Chat GPT configuration
Your XRAI Assistant is ready to go- There are various reasons why you may be seeing this:
- Not Available: The third party OpenAI integration is experiencing an outage
- Not Configured: The OpenAI GPT Key is either invalid with an expired key, out of credits, no key has been inputted, or the key was not filled in correctly
- More information on how to set up your Chat GPT can be found here.
To access the Vitals screen, follow these steps:
- Open the app on your device
- Go to the Settings in the upper right corner
- Look for the Vitals in the top right corner
- Tap on it to open the Vitals screen
Device Details:
It provides unique data that will help our team identify information about your particular session.
Setup:
This allows us to understand how your app is configured during a session.
Entitlements:
This is a summary of your XRAI Glass® usage, including the remaining time before your trial or monthly/yearly subscription renews.
Reset Settings:
- If you experiencing issues, you can try a Soft Reset to reset basic settings.
- If the problem persists, consider performing a Hard Reset, which will restore all settings to their default.
If you are continuing to experience issues, we'd be happy to help. Here's how to share your app diagnostics.
Send Report:
An agent may ask you to send a report, as it provides valuable information, helps identify patterns, aids in issue replication, and prioritizes problems.