---
title: Setting up the XRAI app
description: With the XRAI Glass® mobile app, you can transcribe conversations, translate in over 140+ languages and dialects, and summarize your conversations with an AI Assistant. Download the app on either iOS
---

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1. [Knowledge Hub](https://knowledge.xrai.glass/)
2. [Getting started](https://knowledge.xrai.glass/getting-started)

March 3, 2025

# Setting up the XRAI app

With the [XRAI Glass® mobile app](http://xrai.glass/app), you can transcribe conversations, [translate](https://knowledge.xrai.glass/how-to-translate) in over 140+ languages and dialects, and summarize your conversations with an [AI Assistant](https://knowledge.xrai.glass/setup-assistant). Download the app on either [iOS](https://link.xrai.glass/app-ios) or [Android](https://play.google.com/store/apps/details?id=glass.xrai.us.subtitles&hl=en_US&pli=1).

Device Requirements

- **Android (Phone/Tablet)-** version 11 or newer
- **iPhone/iPad** -version 13.7 or later
- **Mac**- version 11.0 or later and an M1 chip or newer

Once the app has downloaded and opened you will see the following screen. Hit **Sign in**:

![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-02-42-32-3912-AM.png?width=300&height=680&name=image-png-Mar-03-2025-02-42-32-3912-AM.png)

You will then see the option to sign up with an XRAI account, or sign in with a social account.

### XRAI account sign up

Click **Sign up now:

![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-02-45-09-7632-AM.png?width=300&height=680&name=image-png-Mar-03-2025-02-45-09-7632-AM.png)**

enter your **Email Address** at the top and press **Send verification code**, then enter the code and press **Verify Code**:

![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-02-52-15-5229-AM.png?width=300&height=680&name=image-png-Mar-03-2025-02-52-15-5229-AM.png)  ![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-02-52-36-8252-AM.png?width=300&height=680&name=image-png-Mar-03-2025-02-52-36-8252-AM.png)

Enter and repeat a **Password**, then enter your **Given name** and **Surname**, **Country** and **Phone number** (without the country code and without the preceding 0) and press **Create**:

![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-02-52-58-8243-AM.png?width=300&height=680&name=image-png-Mar-03-2025-02-52-58-8243-AM.png)   ![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-02-55-25-5301-AM.png?width=300&height=680&name=image-png-Mar-03-2025-02-55-25-5301-AM.png)

On the next screen press **Send Code** or **Call Me**. Enter the code and then press **Verify Code**:

![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-02-57-24-0863-AM.png?width=300&height=680&name=image-png-Mar-03-2025-02-57-24-0863-AM.png)   ![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-02-58-34-5466-AM.png?width=300&height=680&name=image-png-Mar-03-2025-02-58-34-5466-AM.png)

Skip to onboarding into the app.

### Existing identity sign up

If you already have one of the following identities, you can use it with XRAI Glass®:

- - Apple *(iOS default)*
    - Google *(Android default)*
    - Microsoft *(personal account)*
    - LinkedIn
    - Microsoft 365 *(business account)*

![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-03-04-18-2892-AM.png?width=300&height=681&name=image-png-Mar-03-2025-03-04-18-2892-AM.png)

Note:

For iOS, select **Apple** for a seamless sign-in using Face ID

For Android, select **Google** for a seamless sign-in

The sign-in experience will vary by provider and you may be required to complete 2 factor authentication to access your account. If you can't remember your password or get stuck, simply close the pop-up and try a different one.

![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-03-04-56-1293-AM.png?width=300&height=680&name=image-png-Mar-03-2025-03-04-56-1293-AM.png)

Once you have completed the login, double check your **Given name** and **Surname**, select your **Country** and enter your phone number (without the country code and without the preceding 0):

![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-03-07-07-5086-AM.png?width=300&height=680&name=image-png-Mar-03-2025-03-07-07-5086-AM.png)

On the next screen press **Send Code** or **Call Me**. Enter the code and then press **Verify Code**:

![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-02-57-24-0863-AM.png?width=300&height=680&name=image-png-Mar-03-2025-02-57-24-0863-AM.png)   ![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-02-58-34-5466-AM.png?width=300&height=680&name=image-png-Mar-03-2025-02-58-34-5466-AM.png)

### App onboarding

Follow through the onboarding screens to get XRAI Glass setup for you.

1. **Select** your preferred microphone and **Agree** to our [Terms and Conditions](http://xrai.glass/legal) and [Privacy Policy](http://xrai.glass/privacy) and then press **Continue:**
   
   ![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-03-11-02-4066-AM.png?width=300&height=680&name=image-png-Mar-03-2025-03-11-02-4066-AM.png)
   
   If you want to change the language(s) you will be speaking in, or want to enable translation, press **Select your language** and follow the instructions. For more information on language selection see here. When complete, press **Continue:**
   
   ![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-03-15-20-7467-AM.png?width=300&height=680&name=image-png-Mar-03-2025-03-15-20-7467-AM.png)   **![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-03-14-55-0526-AM.png?width=300&height=681&name=image-png-Mar-03-2025-03-14-55-0526-AM.png)**
   
   Select the location (region) which is physically closest to where you are right now and then press **Continue**:
   
   ![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-03-17-07-7275-AM.png?width=300&height=680&name=image-png-Mar-03-2025-03-17-07-7275-AM.png)
   
   Enable both of the required permissions and then press **Continue**:
   
   ![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-03-18-31-9199-AM.png?width=300&height=680&name=image-png-Mar-03-2025-03-18-31-9199-AM.png)   ![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-03-19-06-0557-AM.png?width=300&height=680&name=image-png-Mar-03-2025-03-19-06-0557-AM.png)
   
   ![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-03-19-48-8073-AM.png?width=300&height=680&name=image-png-Mar-03-2025-03-19-48-8073-AM.png)   ![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-03-20-25-2064-AM.png?width=300&height=680&name=image-png-Mar-03-2025-03-20-25-2064-AM.png)
   
   ![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-03-20-59-8214-AM.png?width=300&height=680&name=image-png-Mar-03-2025-03-20-59-8214-AM.png)
   
   If you wish to setup a pair of AR Glasses, press **Yes**:
   
   ### ![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-03-22-27-0365-AM.png?width=300&height=680&name=image-png-Mar-03-2025-03-22-27-0365-AM.png)
   
   Select the glasses you have or find the specific instructions for your glasses on this site:
   
   ### ![](https://knowledge.xrai.glass/hs-fs/hubfs/image-png-Mar-03-2025-03-23-23-2380-AM.png?width=300&height=681&name=image-png-Mar-03-2025-03-23-23-2380-AM.png)

### Summary

You're now ready to get started with XRAI Glass captions.

 

- [Getting started](https://knowledge.xrai.glass/getting-started)
- [Using XRAI](https://knowledge.xrai.glass/using-xrai#main-content)

    - [AI Assistant](https://knowledge.xrai.glass/using-xrai#ai-assistant)
    - [Languages & Translation](https://knowledge.xrai.glass/using-xrai#languages-translation)
    - [Augmented Reality (AR)](https://knowledge.xrai.glass/using-xrai#augmented-reality-ar)
    - [Transcription & Conversations](https://knowledge.xrai.glass/using-xrai#transcription-conversations)
- [Using XRAI Stream](https://knowledge.xrai.glass/using-xrai-stream)
- [XRAI AR2](https://knowledge.xrai.glass/xrai-ar2)
- [Smart Glasses](https://knowledge.xrai.glass/smart-glasses#main-content)

    - [Using Nreal](https://knowledge.xrai.glass/smart-glasses#using-nreal)
    - [XREAL Beam](https://knowledge.xrai.glass/smart-glasses#xreal-beam)
- [Troubleshooting](https://knowledge.xrai.glass/troubleshooting#main-content)

    - [Troubleshooting XRAI Glass](https://knowledge.xrai.glass/troubleshooting#troubleshooting-xrai-glass)
    - [Samsung](https://knowledge.xrai.glass/troubleshooting#samsung)
    - [Nreal (Nebula)](https://knowledge.xrai.glass/troubleshooting#nreal-nebula)
- [Funding](https://knowledge.xrai.glass/funding#main-content)

    - [United Kingdom](https://knowledge.xrai.glass/funding#united-kingdom)
- [FAQs](https://knowledge.xrai.glass/faqs)
- [Subscriptions](https://knowledge.xrai.glass/subscriptions#main-content)

    - [iOS](https://knowledge.xrai.glass/subscriptions#ios)
- [XRAI AR One](https://knowledge.xrai.glass/xrai-ar-one#main-content)

    - [FAQ](https://knowledge.xrai.glass/xrai-ar-one#faq)
    - [Hardware](https://knowledge.xrai.glass/xrai-ar-one#hardware)
- [XRAI for Teams](https://knowledge.xrai.glass/xrai-for-teams#main-content)

    - [Using XRAI for Teams](https://knowledge.xrai.glass/xrai-for-teams#using-xrai-for-teams)

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