---
title: How do I manage my subscription?
description: Our subscription plans are managed through the Google Play and Apple App Store
---

[Skip to content](https://knowledge.xrai.glass/how-do-i-manage-my-subscription#main-content)

English

Show submenu for translations

[More support](https://knowledge.xrai.glass/kb-tickets/new)

[![](https://knowledge.xrai.glass/hubfs/xrai-logo_white_nobrand-01.svg)](https://knowledge.xrai.glass/)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [More support](https://knowledge.xrai.glass/kb-tickets/new)
- [Submit a help ticket](http://xrai.glass/contact)

[Submit a help ticket](http://xrai.glass/contact)

 How can we help?

- There are no suggestions because the search field is empty.

1. [Knowledge Hub](https://knowledge.xrai.glass/)
2. [Subscriptions](https://knowledge.xrai.glass/subscriptions)
3. [iOS](https://knowledge.xrai.glass/subscriptions#ios)

October 23, 2025

# How do I manage my subscription?

## Our subscription plans are managed through the Google Play and Apple App Store

Our XRAI Glass® support team cannot view or make any changes to your existing subscription. Please refer to the instructions below to learn how to manage your subscription:

**Google Play Store**

To **cancel** or **refund** your subscription on Google Play follow the steps in the following links:

Click [here](https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid)for Google Play cancellation policy

Click [here](https://support.google.com/googleplay/answer/2479637#apps&zippy=%2Capps-games-in-app-purchases-including-subscriptions) for Google Play refund

 

**Apple App Store**

To **cancel** or **refund** your subscription on iOS through the App Store, follow the steps in the following links:

- Click [here](https://support.apple.com/en-us/118428) for Apple's cancellation policy
- Click [here](https://support.apple.com/en-us/118223) for Apple refund

Will I still be able to access my app's plan after I cancel in my Google Play account:

When you cancel a subscription and did not get a refund, you will still have access to your subscription for the remainder of the time you have already paid for.

For example, if you purchased a one-year subscription on March 1st for $10 and decide to cancel your subscription on July 1, you will have access to the subscription until Dec. 31. But you will not be charged another yearly subscription of $10 the following March 1st.

**❗Important**! Please note that uninstalling an app will not automatically stop your subscription. You must cancel your subscription to end your subscription. If you uninstall the app without canceling your subscription, you will still be charged. If an app you've purchased a subscription for is removed from Google Play, your future subscription will be automatically canceled but past subscriptions will not be refunded.

- [Getting started](https://knowledge.xrai.glass/getting-started)
- [Using XRAI](https://knowledge.xrai.glass/using-xrai#main-content)

    - [AI Assistant](https://knowledge.xrai.glass/using-xrai#ai-assistant)
    - [Languages & Translation](https://knowledge.xrai.glass/using-xrai#languages-translation)
    - [Augmented Reality (AR)](https://knowledge.xrai.glass/using-xrai#augmented-reality-ar)
    - [Transcription & Conversations](https://knowledge.xrai.glass/using-xrai#transcription-conversations)
- [Using XRAI Stream](https://knowledge.xrai.glass/using-xrai-stream)
- [XRAI AR2](https://knowledge.xrai.glass/xrai-ar2)
- [Smart Glasses](https://knowledge.xrai.glass/smart-glasses#main-content)

    - [Using Nreal](https://knowledge.xrai.glass/smart-glasses#using-nreal)
    - [XREAL Beam](https://knowledge.xrai.glass/smart-glasses#xreal-beam)
- [Troubleshooting](https://knowledge.xrai.glass/troubleshooting#main-content)

    - [Troubleshooting XRAI Glass](https://knowledge.xrai.glass/troubleshooting#troubleshooting-xrai-glass)
    - [Samsung](https://knowledge.xrai.glass/troubleshooting#samsung)
    - [Nreal (Nebula)](https://knowledge.xrai.glass/troubleshooting#nreal-nebula)
- [Funding](https://knowledge.xrai.glass/funding#main-content)

    - [United Kingdom](https://knowledge.xrai.glass/funding#united-kingdom)
- [FAQs](https://knowledge.xrai.glass/faqs)
- [Subscriptions](https://knowledge.xrai.glass/subscriptions#main-content)

    - [iOS](https://knowledge.xrai.glass/subscriptions#ios)
- [XRAI AR One](https://knowledge.xrai.glass/xrai-ar-one#main-content)

    - [FAQ](https://knowledge.xrai.glass/xrai-ar-one#faq)
    - [Hardware](https://knowledge.xrai.glass/xrai-ar-one#hardware)
- [XRAI for Teams](https://knowledge.xrai.glass/xrai-for-teams#main-content)

    - [Using XRAI for Teams](https://knowledge.xrai.glass/xrai-for-teams#using-xrai-for-teams)

[![](https://knowledge.xrai.glass/hs-fs/hubfs/XRAI%20LOGO%20purple%20small-2.png?width=150&height=150&name=XRAI%20LOGO%20purple%20small-2.png)](http://xrai.glass)

251 Little Falls Drive, Wilmington, Delaware, 19808

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2025, XRAI Inc