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  • Troubleshooting
    • Troubleshooting XRAI Glass
    • Samsung
    • AR Glasses
      Back to home
      1. Knowledge Hub
      2. Troubleshooting
      • Getting Started
      • Using XRAI
        • Transcription & Conversations
        • Languages & Translation
        • AI Assistant
        • Augmented Reality (AR)
      • XRAI AR One
        • Hardware
      • Using XRAI Stream
      • Platforms & Hardware
        • AR Glasses
        • Devices
      • FAQ
      • Plans and Pricing Options
        • Upgrading my App Subscription
      • Troubleshooting
        • Troubleshooting XRAI Glass
        • Samsung
        • AR Glasses

      Troubleshooting

      Common issues and how to fix them

      Troubleshooting XRAI Glass

      • I'm having a problem with the app
      • Understanding the vitals screen
      • Reporting a bug and sending diagnostics
      • My app keeps crashing

      Samsung

      • How to turn off the desktop view

      AR Glasses

      • My subtitles are shaking
      • I see an error code on my Samsung device
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